Give every groom the time it needs.
Keep grooming appointments, walk-ins, groomer availability, and customer updates connected, from drop-off to pickup and the next visit.
Appointments & Calendar · Pet Groomers preview
The schedule is only part of the story.
A quick trim and a full groom need different amounts of time. When a service runs longer, the team still needs to welcome arrivals, update customers, and agree on pickup.
Groomer availability and service timing
Appointments alongside walk-in requests
Non-sensitive grooming preferences and service notes
Customer updates and pickup coordination
Return reminders based on customer visit activity
Keep the details close to the work.
Plan around the groomer’s day
Set service durations and staff availability in Appointments & Calendar. Adjust the booking when timing changes, with Front Desk keeping arrivals and walk-ins visible.
Keep useful details with the customer
Record non-sensitive service preferences, such as a requested trim or pickup arrangement, in customer notes. The next teammate can review that context before the visit.
Keep pickup conversations together
Use Inbox & Messaging to agree on pickup and explain changes in timing. Customer conversations stay connected to the person your team is helping.
Give the next visit a place in the plan
Use customer visit history to plan follow-up. Automations can create a staff task after a completed visit or when a customer becomes inactive, so the team remembers to arrange the next groom.
The VanityOps products that matter most to pet groomers.
Appointments & Calendar
Keep the team aligned on who is booked, where they need to be, and what comes next.
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Front Desk
Keep everyone aligned, even when the day gets busy.
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Customers
Help the team make each visit feel remembered and personal.
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Inbox & Messaging
Let the right teammate step in with confidence while staff-only notes stay private.
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Automations
Save time on routine coordination without giving up visibility or control.
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Start with what you want to improve.
Core includes scheduling, Front Desk, customer records, customer replies, and up to 7 active automations. Growth adds new conversations and advanced scheduling. External message delivery requires separate setup and customer consent.
See how other teams use the same foundations.
Hair Salons
Keep provider time, service timing, client history, and the front desk connected from open to close.
See details
Auto Detailers
Coordinate detailing appointments, walk-ins, service timing, team assignments, and customer pickup. Keep loyalty and repeat-care follow-up close to the work.
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Multi-Location Service Businesses
Connect appointments, walk-ins, local teams, and customer relationships across your service locations, with a shared view of performance.
See details
Questions from pet groomers.
No. Records are organized around the customer and their visits. You can keep non-sensitive grooming preferences in service notes, but VanityOps does not provide structured pet profiles, vaccination or medical records, boarding management, or veterinary workflows.
Use in-app conversations to coordinate pickup, within your plan’s messaging access. Automations can remind staff to follow up using visit activity. Sending reminders through an external channel requires an enabled provider, customer consent, and delivery safeguards. There is no dedicated pickup tracking workflow.
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VanityOps Studios designs, builds, and manages websites for service businesses, with hosting, maintenance, and ongoing improvements. Website projects and care plans are scoped separately from your VanityOps software subscription.
See what VanityOps could do for your business.
Choose the plan that fits your business today, or talk with Sales about your team, locations, and goals.